Our Privacy Policy
General policy statement - how we comply with GDPR legislation and how we use your data.
The EU General Data Protection Regulation (GDPR) is European legislation which came into force in May 2018. It built on existing data protection laws, strengthening the rights that individuals have over their personal data, and creating a single data protection approach across Europe.
Our GDPR principles
The Compassionate Leadership Company collects email addresses and certain other personal information such as names, telephone numbers and postal addresses. We only use customer/subscriber data for specified purposes, that is orders, invoicing, newsletters and general email communications. This list is not exhaustive but a general guide. This data is processed with fairness whilst adhering to EU and UK law.
We only keep data relevant to your experience and level of contact with our company, and is kept to the minimum we specifically require to do business with you. Consent to hold your data is required to do business with us but data is only held once registration is complete.
We aim to ensure all data is accurate and, where necessary, kept up to date.
Your data is not kept longer than necessary - in the case of newsletter subscription, it is for the duration of your subscription being active.
Your data is handled and processed in line with your consent and rights as an individual.
All customer/subscriber data is held securely in a password protected database, stored on the relevant website and is not transferred anywhere else. Any backups are held securely in the UK.
You can review, amend or ask to have this information deleted by emailing us at info@thecompassionateleadership.company
You can unsubscribe from our newsletters/email communications at any time by clicking on ‘unsubscribe’ at the bottom of any of our communications with you.
We will do our upmost to keep your information private and will only use your email address to send you information about the services, events, offers and general updates that are offered by the The Compassionate Leadership Company.
How we will use and store your information;
· Your personal information will be used to carry out agreed contracts, to supply you with our services.
· We work hard to run a paperless company and to store all information electronically, however, in the event of us being in receipt of any paper records which contain personal information we will ensure they are kept securely in locked company offices.
· All electronic records are kept on secure devices
· We do not share or sell your information to third parties for marketing purposes.
· We do not send spam.
· From time to time we will send a marketing email/newsletter to you with new services/products, special offers or discounts that may be of interest to you.
If you no longer wish to be contacted by us, please email info@thecompassionateleadership.company with your full name and request to be removed from our database. We will delete our electronic files, destroy any paper files and remove you from our mailing list.
Our website privacy policy
This section is used to inform website visitors regarding our policies with the collection, use, and disclosure of personal information.
If you choose to use our website service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience, while using our website, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, e-mail and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may, in the future, employ third-party companies and individuals to enhance our website service. This could be due to the following reasons:
To improve and enhance our website service;
To provide the website service on our behalf;
To perform website service-related services; or
To assist us in analysing how our website service is used.
We want to inform you that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@thecompassionateleadership.company